Privacy Policy

Effective Date: 1/1/2026

This Privacy Policy describes how Augment Agency LLC ("Company," "we," "us," or "our") collects, uses, stores, and discloses information through rorynicholls.com and augmentagency.com (collectively, the "Websites").

  1. Scope

This Privacy Policy applies to personal information collected through the Websites. The Websites are intended to describe our services and gather lead information from prospective clients and business contacts.

  1. Information We Collect

We may collect the following categories of personal information directly from you when you submit a form or otherwise contact us through the Websites:

  • Name
  • Email address
  • Phone number
  • Business name
  • Information you include in your message, request, or inquiry

We may also automatically collect certain information about your interaction with the Websites, such as:

  • IP address
  • Browser type
  • Device information
  • Website usage and interaction data
  • Referral source
  • Pages viewed and actions taken on the Websites
  1. How We Collect Information

We collect information:

  • Directly from you when you submit a lead form or otherwise contact us
  • Automatically through cookies, pixels, tags, analytics tools, and similar technologies
  • Through service providers that help us operate the Websites, measure performance, and manage communications
  1. How We Use Information

We may use personal information to:

  • Respond to inquiries and requests
  • Contact leads by phone, email, or text message
  • Provide information about our marketing consulting, AI implementation, and related services
  • Send follow-up communications and automated workflow messages
  • Send promotional or marketing communications where permitted by law and based on your consent or applicable legal basis
  • Schedule consultations or discuss potential projects
  • Improve the Websites, services, and marketing efforts
  • Measure Website performance, advertising effectiveness, and visitor engagement
  • Detect, prevent, or address fraud, misuse, security issues, or legal claims
  • Comply with legal obligations
  1. SMS, Email, and Marketing Communications

If you submit your contact information, we may contact you regarding your inquiry.

If you opt in to receive marketing communications, we may send you marketing emails and text messages, including automated messages as permitted by law. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of marketing emails by using the unsubscribe link in the message. You can opt out of marketing text messages by replying STOP. You may reply HELP for assistance where applicable.

Even if you opt out of marketing messages, we may still send service-related or inquiry-related communications as needed.

  1. Cookies and Tracking Technologies

The Websites may use cookies, pixels, tags, analytics tools, and similar technologies to understand Website traffic, user behavior, ad performance, and campaign effectiveness.

These technologies may collect information about your device, browser, pages visited, time spent on pages, referral sources, and interactions with the Websites.

You can control cookies through your browser settings, although disabling some cookies may affect Website functionality.

  1. Categories of Third Parties and Service Providers

We may use service providers and platforms to help us operate the Websites and our business, including providers that support:

  • Website hosting and infrastructure
  • Analytics and tag management
  • Advertising and remarketing
  • Form processing
  • CRM and lead management
  • Email and text communications
  • Security and spam prevention

We do not sell your personal information. We do not share your personal information with third parties for their own independent marketing purposes.

  1. California Privacy Rights

If you are a California resident, you may have rights under California law, subject to applicable exceptions, including the right to:

  • Know the categories and specific pieces of personal information we collect about you
  • Request deletion of personal information we collected from you
  • Request correction of inaccurate personal information
  • Receive equal treatment for exercising your privacy rights

Because we state that we do not sell or share personal information, we do not offer a "Do Not Sell or Share My Personal Information" mechanism based on current Website practices. If our practices change, we will update this Privacy Policy and any required notices.

To exercise California privacy rights, contact us using the information below.

  1. Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Respond to your inquiry
  • Maintain business and lead records
  • Manage communications and follow-up
  • Comply with legal, tax, accounting, and recordkeeping obligations
  • Resolve disputes and enforce agreements

If we no longer need personal information for these purposes, we will delete it or de-identify it where reasonably feasible.

  1. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Children’s Privacy

The Websites are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Websites. If you believe a child has submitted personal information to us, contact us and we will take appropriate steps to address it.

  1. External Websites

The Websites may contain links to third-party websites or services. We are not responsible for the privacy, content, or security practices of those third parties. You should review their policies before providing information to them.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on the applicable Website and update the effective date above.

  1. Contact Us

If you have questions about this Privacy Policy or want to exercise privacy rights, contact:

Augment Agency LLC
PO Box 3601
San Clemente, CA 92674
outreach@augmentagency.com
888-479-9477

Recommended additions for your forms and footer

A few items would make this stronger and cleaner operationally.

Form disclosure under the submit button:

By submitting this form, you agree to be contacted by Augment Agency LLC by email, phone, and text regarding your inquiry. If you opt in, you may also receive marketing and promotional communications, including automated messages. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of texts and unsubscribe from emails at any time.

Footer links on both sites:

  • Terms and Conditions
  • Privacy Policy

Optional California rights line in the privacy policy footer or contact section:

California residents may submit privacy requests by emailing outreach@augmentagency.com or calling 888-479-9477.